Frequently Asked Questions
What happens when I run out of credits?
You can purchase additional credit packs at any time or upgrade to a higher tier.
The widget will show a notification when credits are running low.
Do credits expire?
No! Your try-on credits never expire. Use them at your own pace.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Unused credits from your previous plan will carry over.
Is there a free trial?
Yes! All new users get 10 free try-on credits to test the app before purchasing a plan.
What payment methods do you accept?
We accept all major credit cards through Shopify's secure payment system.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee if you're not satisfied with the service.